Does HubSpot Have Live Chat?
By ToolVS Research Team · Last checked April 1, 2026
✅
YES
Yes, HubSpot offers free live chat and chatbot builder on all plans including free. Chat conversations link to CRM contact records.
What We Found
We checked this in April 2026 and here's what we found — HubSpot's free live chat widget can be embedded on any website. It includes chatbot builder (for automated responses and lead qualification), chat routing to team members, office hours settings, and automatic CRM contact creation. Conversations are logged in the CRM, providing full context for sales and support teams.
Things to Know
- ⚠️ HubSpot branding on free chat widget
- ⚠️ Basic chatbot on free (advanced on paid)
- ⚠️ Limited customization on free
- ⚠️ Some routing rules require paid plan
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Try HubSpotFree →More About HubSpot
Does HubSpot have free plan?✅ YESDoes HubSpot have api access?✅ YESDoes HubSpot have mobile app?✅ YESDoes HubSpot have automation?✅ YESDoes HubSpot have ai features?✅ YESDoes HubSpot have custom fields?✅ YES
Frequently Asked Questions
Does HubSpot have live chat on mobile?
HubSpot offers live chat across platforms including mobile. However, the mobile experience may have some limitations compared to the desktop version. Check the mobile app for the latest capabilities.
Is live chat available on HubSpot's free plan?
Live Chat is available in HubSpot, though specific plan requirements may apply. Some features are limited to paid tiers. Check HubSpot's pricing page for the most current plan details.
What are the best alternatives to HubSpot for live chat?
For live chat, consider Intercom, Crisp. These tools offer this feature and may better suit your needs. Check our comparison pages for detailed side-by-side analysis.
About this check: We verify feature availability by reviewing official documentation, testing the product directly, and monitoring changelog updates. Information was last verified on April 1, 2026. Features and pricing may have changed since our last check.Our methodology →